Public Register of Licensees

The Real Estate Authority maintains a Public Register of Licensees.  The purpose of the register is to enable the public to make an informed decision when choosing an agent, branch manager, or salesperson by enabling consumers to:

  • check whether a person is a licensed agent, branch manager or salesperson
  • find out how to contact the agent, branch manager or salesperson
  • check the history of the person’s licence
  • know whether a real estate agent, branch manager or salesperson have had any complaints upheld against them int he last three years. 

You can search the public register of licensees by clicking here.

What is recorded on the public register?

The public register records:

  • the full name of the licensee and any other names they are known by
  • the licensee’s business address
  • the registration number allocated to the licensee by the Registrar
  •  the class of licence held
  • the date the licensee’s name was entered in the register
  • the date of expiry or renewal of the licence
  • any disciplinary action taken in respect of the licensee in the last three years, including suspension of a licence
  • whether any mandatory continuing education has been completed by the licensee.

Many people working in real estate come from another country and have both a given name and a ‘kiwi’ name – will the register of licensees record this?

Application forms for a licence and for renewing a licence are set out in regulations and require applicants to provide their given names and any other names by which they are known.  This information will be recorded in the register.

Who cannot hold a licence?

Certain people are not eligible to hold a licence, such as a person who has been convicted of a crime involving dishonesty in the ten years before they apply for a licence or an undischarged bankrupt.

People new to the industry need to advertise that they are applying for a licence. Anyone can object to the issue of a licence but only on the grounds specified in the Act. The Registrar must then follow a process to consider the objection.  Click here for more information on how to object to a licence.