Ray White’s virtual training platform ‘invaluable’ during lockdown


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Throughout New Zealand’s level 4 lockdown, Ray White re-launched its virtual training platform featuring 69 guest speakers. 

Running from August 23 to September 20, the training was well attended by members with more than 9500 people tuning in to virtual training sessions. 

In partnership with the Ronald McDonald House Charities, Ray White members were delighted to hear Steve Williams’ story. 

Originally from Wellington, Mr Williams is best known for being Tiger Wood’s caddie from 1999 to 2011. Woods was the number one golfer in the world during that time.  

Having a 2 handicap at the age of 13 he went on to caddie for almost all pro golfers in the 1980s. 

Steve graciously shared his story in a Q&A session hosted by Ray White New Zealand, CEO Carey Smith.

Ray White New Zealand is proud of their partnership with Ronald McDonald House Charities and also had the privilege of hearing from its CEO, Wayne Howett. 

Hosted by Ray White New Zealand head of marketing Larissa Tuhaka, Mr Howett expressed compassion as he shared how Ronald McDonald House operates during lockdown. 

Proud White family members Brian White (chairman) and Dan White (managing director) of the Ray White Group shared their leadership insights, decision making, and family business in two separate sessions hosted by Carey Smith. 

Long-standing mentor for Ray White members, Mark Mcleod, CEO of Growth for the Ray White Group, hosted sessions throughout the program. 

Mark has a depth of skills and understanding in delivering structure and processes and his direction has led to tangible rewards for our businesses. 

Other inspiring guest speakers included Golf Warehouse CEO Eric Faesenkloet, Briscoes and Rebel Sport CEO Rod Duke (pictured above), 38th prime minister of New Zealand Sir John Key, renowned industry speakers Josh Phegan and Tom Panos, ASB Economist Chris Tennent-Brown, and independent economist Tony Alexander. Rugby union coach Sir Graham Henry presented exclusively for the Ray White business owners in support of the Plunket Foundation Trust National Lottery.

Some of Ray White New Zealand’s top business leaders generously gave their insights on various sessions including Ray White Remuera owner Megan Jaffe, Ray White Howick owner Anton Huang, Ray White Ponsonby owner Gower Buchanan, Ray White Gisborne owner Shelley Donaldson, Ray White Manukau owner Adam Thomson, and Ray White Manurewa owner Tom Rawson.

“The virtual training program has been a great way to stay motivated and connected,” Ray White Sandringham agent Alastair Hubbard said. 

“It was inspiring to hear how some of our top-performing salespeople and business owners have created their success.” 

As a new agent, Glen Thompson from Ray White Richmond said having access to so much motivational content was invaluable. 

“The breadth of topics and quality of speakers helped to give me knowledgeable insights, of which quite a few I have added to my daily tasks,” Mr Thompson said. 

“Hearing the success stories of top performers and what their focuses are, gives you confidence that you’re doing the right thing and have chosen the right career!” 

Ray White New Zealand training manager Ben East and Lead Auctioneer Sam Steele, hosted sessions with Jared Hards from Ray White Mangere Bridge and Tim Hawes from Ray White Kingsland, both top performers. 

“It was a privilege to be part of our virtual platform hosting daily sessions for our network members,” Mr East said. 

“Most sessions were informal and interactive ensuring we all stayed well connected throughout the lockdown.”

In support of Māori language week (September 13-19), husband of Ray White New Zealand’s Head of Marketing Larissa Tuhaka, actor and director Te Kohe Tuhaka, presented a session on Te Reo Māori. With passion and enthusiasm, Mr Tuhaka’s lessons included a basic understanding of the language and the importance of pronunciation. 

The national property management network enjoyed over a dozen online training sessions throughout. 

Spearheaded by Ray White New Zealand head of property management Zac Snelling, the training covered a variety of process-driven learnings and technology-based platforms to continue streamlining the work that Ray White property managers undertake. 

Ray White Co-Lab Property Management director Hamish Harrison said the virtual training for property managers throughout lockdown was second to none. 

“I know many property managers with other companies who’ve said they received nothing like this, and I’m proud to be a part of a network that can pivot at such speed to organise this level of quality content to help keep us busy during the lockdown,” Mr Harrison said. 

“I’ve managed to update a number of my processes off the back of these sessions and my clients are already giving great feedback to these changes – thank you, Ray White!” 

Guest speakers full list: 


Chris Tennent-Brown, ASB Economist

David Nottage, presentations

Eric Faesenkloet, CEO Golf Warehouse

Hamish Bond, New Zealand rower. Three-time Olympic gold medallist

Josh Phegan, world-renowned industry speaker

Lisa O’Neil, inspiring Australasia keynote speaker and MC

Mark Brown, Canterbury Rugby Co-Coach

Reuben Thorne, Canterbury Rugby Co-Coach

Rod Duke, Briscoes, and Rebel Sport CEO

Sandy Hall, Resilience Institute

Simon Cohen, founder of Cohen Handler, the largest property buyers agency in Australia and also one of the stars of Amazon Prime’s Luxe Listings Sydney 

Sir Graham Henry, New Zealand rugby union coach, and former head coach of the country’s national team, the All Blacks

Sir John Key, New Zealand retired politician who served as the 38th prime minister of New Zealand from 2008 to 2016

Steve Williams, Pro Golfer Caddie

Te Kohe Tuhaka, Actor and Director

Terry Williamson, Canterbury Rugby Team Manager

Tom Panos, Internationally renowned speaker, trainer and coach

Tony Alexander, Independent Economist

Wayne Howett, CEO Ronald McDonald House Charities

Ray White Group:

Adam Thomson, Ray White Manukau

Angela Saunders, Ray White Ponsonby

Angus Mead, Ray White Group

Anton Huang, Ray White Howick

Ben Stevens, Ray White Wellington City

Brian White, Ray White Group

Dan White, Ray White Group

Daniel Horrobin, Ray White City Apartments

Gower Buchanan, Ray White Ponsonby

Habeeb Urrahman, Ray White City Apartments

Holly Jones, Ray White New Brighton

Jared Hards, Ray White Mangere Bridge

Josh Tesolin, Ray White Quakers Hill

Mark Mcleod, CEO of Growth for the Ray White Group

Matt Gibson, Ray White Remuera

Megan Jaffe, Ray White Remuera

Nat Hortz, Ray White Group

Nerida Conisbee, Ray White Group

Rebecca Green, Ray White Group

Rebeeca Toone, Ray White Metro

Robyn Ellson, Ray White Mt Eden

Shelley Donaldson, Ray White Gisborne

Tim Hawes, Ray White Kingsland

Tim Snell, Ray White Group

Tom Rawson, Ray White Manukau

Ray White Partners/Suppliers

Ali Al-Shakarchi, Tapi

Alice Tregunna, TICco

Amanda Savill, Loan Market

Amy Drinkwater, Campaigntrack 

Ange Sutton, Palace

Ben Hawkey, Real Growth

Chase Koolen, TradeMe Property

Holly Strever, ABC Photosigns

Joanne Rae, Real Estate Institute of New Zealand (REINZ)

Joseph Beveridge, Designly

Kurt Smith, Total Tenancy Services

Louise DuPont, Realestate.co.nz

Mandy Welch, Palace

Rishi V Ankus, OneRoof 

Rosie Davey-Hicks, Palace

Stefan Williams, Campaigntrack 

Ray White New Zealand

Andy Ebbett, Finance Analyst

Ben East, Training Manager

Carey Smith, CEO

Daniel Coulson, COO

Emma Craig, Digital Manager

Larissa Tuhaka, Head of Marketing

Sam Steele, Lead Auctioneer

Treena Drinnan, CAO

Zac Snelling, Head of Property Management