The property management team at Ray White Tokoroa in the central North Island have been awarded the quarterly property management award for Outstanding Service exemplary to Ray White by volunteering to learn sign language. The portfolio has a high number of deaf clients who without their sign language can only express their intentions by writing everything down.
Whilst the business owners Jenny and Dave Lamberton, were away on holiday, the team took it upon themselves to attend sign language classes after hours, showing their initiative, dedication and commitment to client service. Jenny Lamberton said “I was just so impressed at what they chose to do whilst we were away, I feel it is above and beyond the call of duty and shows extreme dedication to customer service. Dave and I could not be more proud of our Award Winning Property Management Team.”
Photo – left to right is Carla Pentecost – Property Management administrator, Abbie Harker Ferguson – Property Manager, Angela Nuku – Property Manager.