“One of the things that has stood out for me was the level of communication and the qualified advice you gave to my family throughout the campaign, (and communicating with the six siblings located throughout the country is a challenge in itself).
“You had good systems and used technology very well, gosh you even managed to get one my sisters onto a smartphone (a miracle).
“The result you got for us was outstanding and right in the lane of where you appraised the property from the outset, and, I think it is fair to say, we all thought your appraisal was a little too high (how wrong were we).
“However, the result is secondary to how you managed the campaign and how you never took your eye off the ball or let a little thing like a lockdown distract you from your task, at no point did we feel that the campaign was in jeopardy, and at no point did you transfer any of the difficulties you were facing on to us, well done to you and to your team.”
Ms Hellesoe said it was humbling to receive such wonderful feedback during an ever-changing environment due to restrictions.
“We’re all in this together as one New Zealand and to still be able achieve results that make our clients this happy is truly heartwarming in these difficult times,” she said.