Shannon has had over 20 years’ experience working in customer service and brings a high level of knowledge and a range of skills to her position as Mark’s Executive Assistant. Shannon deals with the overall management and day to day dealings of Mark's busy office and team along with reporting back to the customers.

Shannon has a great work ethic and is committed to her role. Driven and focused on customer care Shannon will make the sales process enjoyable and stress-free. A wife and mother of two children Shannon is used to a busy and challenging day and enjoys the challenge. Shannon is an energetic, friendly and vibrant who shows initiative, attention to detail, great communication skills and priorities' tasks effectively. Shannon is a valued part of Marks team.